Comments on: Can’t open WAV file attachments in Outlook 2007 on Windows 7

By: J.D.

J.D. — Fri, 24 Feb 2012 03:23:21 +0000

Awesome! Thanks for the fix!

By: Patrick

Patrick — Mon, 23 Jan 2012 18:20:46 +0000

Worked right away, Windows 7, Outlook 2010.
Thanks

By: Robert

Robert — Fri, 06 Jan 2012 19:21:17 +0000

It appears to be a codec issue with the new windows media player on windows 7. File opens on XP machine for me. I have not found a fix for it yet . probably will try to install vlc player to see if the issue is fixed.

By: Neil

Neil — Thu, 17 Nov 2011 17:30:03 +0000

This solution also works in Office2010, but I recommend using the registry to find the path. Mine was in: HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security

and then add \content.outlook at the end of the path. Delete all, done!

Thanks for this solution!

By: alexj

alexj — Thu, 25 Aug 2011 15:34:57 +0000

Worked for me. Thanks.

By: Tracy

Tracy — Tue, 14 Jun 2011 23:11:32 +0000

Thank you for writing the solution. I could not find the temporary internet file via the path that you suggested, althought it was there. I had to go in through internet options and find the temporary internet location and then view files. I was able to locate the temporary internet location and then typed in the content.outlook in the file path at the top of the explorer.

By: Bill B

Bill B — Sun, 20 Mar 2011 11:10:45 +0000

Tried this with my OL2007, Win7 problem. Still get error message when trying to open or Save As the file. Brand new PC!

By: Tim

Tim — Tue, 01 Feb 2011 23:08:39 +0000

Worked!

Thanks… this was driving me insane!

By: Lakefrontguy

Lakefrontguy — Thu, 26 Aug 2010 22:03:49 +0000

I tried a few different times to find the files to delete them. I used CCleaner and it resolved the problem in less than minute. If you opan a lot of wave files then this issue becomes a recurring problem. Thanks for the post from The E who suggested CCleaner.

By: William Bowlin

William Bowlin — Mon, 16 Aug 2010 21:58:29 +0000

THANK YOU! Very good article for this one. Worth noting that copying and pasting the reg value from the key you mentioned will work better if a user has a problem finding a folder structure in their Temp Internet Files.